Room service Staff

A room service staff member delivers food, drinks, and amenities directly to guest rooms while providing polite, high-quality hospitality Key RolesRoom Service Order Taker (RSOT): Answers phone calls quickly, takes clear and accurate food orders, and sends instructions to the kitchen.Room Service Attendant / Waiter: Prepares food trays or rolling trolleys, checks orders for accuracy, and delivers meals to rooms.Room Service Manager / Captain: Supervises the team, checks final setups before delivery, and handles escalated guest requests